Hotel Housekeeper in Kingston - Strata Hotel

Housekeepers will perform various functions to keep hotel rooms and its environment clean, attractive, and comfortable to guests. 

RESPONSIBILITIES:

• Answer immediately to request from guests, as well as from other departments
• Load cart with supplies such as linens and move it to the required area
• Enter guest rooms by adhering to proper procedures and ensure they are vacant
• Replace used amenities in guest rooms
• Provide clean linens and terry for dirty ones
• Fold terry, make beds, and ensure bathrooms are clean
• Take away, room service items, dirty linen, and trash
• Perform check on all room appliances to ensure they are in good working condition
• Adjust furniture, desk items, and appliances when necessary
• Dust furnishings and walls and remove marks from them
• Carry out floor care duties in hallway and guest rooms, and vacuum carpets
• Adhere to all safety, security, and company procedures and policies
• Provide immediate report of any safety hazards, injuries, maintenance problem, or accidents to the supervisor
• Successfully complete training and certification programs in safety
• Ensure flammable materials are properly stored
• Keep uniform clean and make sure to appear professional always
• Keep proprietary information confidential
• Ensure company standards are followed in welcoming and acknowledging all guests
• Expect service needs of guests and provide them even before called upon to do so
• Provide assistance to guests with disabilities
• Genuinely appreciate and thank guests for their visit
• Apply professional language in communicating with guests and other people
• Provide support to team to achieve common goals
• Maintain quality standards and expectations
• Without assistance, carry, place, move, or lift objects weighing up to 25 pounds; with assistance for items beyond 25 pounds. 

SKILLS/QUALIFICATIONS:

• Strong ability to pull and push work-related equipment, such as a loaded housekeeping cart over uneven and sloping surfaces
• Ability to bend, twist, stoop, and pull
• Ability to sit, stand, walk, or kneel for a long period of time
• Ability to manipulate, turn, and grasp objects of different sizes and weights
• Strong hand-eye coordination and motor skills
• Strong ability to follow verbal instructions
• Strong knowledge of cleaning supplies and procedures
• Ability to work independently without direct supervision
• Possess high school diploma or its equivalent educational level
• Previous cleaning experience an advantage
• WHMIS Certificate Mandatory
• First Aid CPR Training